Cancellation & Refund Policy

1. General Overview

Security Deposit Laws (owned and operated by Aditya Kumar Yadav) offers premium features, including a state-specific security deposit demand letter generator, for a one-time fee of $4.99 USD.

Because our premium service delivers digital content instantly upon successful payment (i.e., the demand letter is immediately unblurred, copyable, and printable), all transactions are generally final and non-refundable, except as outlined below.

2. Refund Eligibility

You may be eligible for a full refund under the following circumstances:

• Technical Failure: The payment was successfully charged, but the demand letter failed to unlock or generate due to a technical error on our Site, and our support team is unable to manually generate and email you the letter within 24 hours of your request.
• Double Payment: You were charged multiple times for the same transaction due to a payment gateway error or accidental double-submission. In this case, the duplicate charge(s) will be refunded in full.

Refunds will not be issued for change of mind, incorrect information input by the user (the generator allows you to edit details freely before copying/printing), or if the landlord refuses to comply with your demand letter.

3. Cancellation Policy

Since our services are digital and delivered immediately upon payment, there is no ongoing subscription, and cancellations of orders are not possible once payment is completed. You are only charged on a one-off, pay-per-use basis.

4. How to Request a Refund

To request a refund, please send an email to [email protected] with the subject line "Refund Request".

Please include the following details in your email:

• Your full name
• Your Razorpay Transaction ID or Payment ID
• The date and time of the payment
• A brief description of the technical issue or reason for the refund

Refund requests must be submitted within 7 days of the original transaction date.

5. Refund Processing

Once we receive and verify your request, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5 to 7 business days, in accordance with Razorpay's standard refund processing times.